A Hard Refresh: What is it? And How to do It?

Experiencing Issues with Your rasa.io Dashboard? Consider Clearing Your Cache

If your rasa.io dashboard (or any website) is running slow or experiencing issues loading, it may be helpful to clear your browser cache. A hard refresh is a critical action in web browsing that clears a browser's cache for a specific page, compelling it to load the most recent version of that page directly from the server. This process ensures that users can access the latest content, scripts, styles, or features without relying on locally stored data. Understanding how to perform a hard refresh can enhance the browsing experience and resolve certain issues related to outdated content or errors.

What is Browser Cache? Browser cache is a temporary storage location on a user's device where web pages, images, scripts, and other elements are stored to expedite subsequent visits to the same website. When a user revisits a previously accessed page, the browser can retrieve elements from the cache rather than downloading them again from the server. While this caching mechanism boosts loading speeds and reduces server load, it can occasionally lead to displaying outdated content.

How to Clear Browser Cache for Google Chrome

To clear the cache for Google Chrome, begin by clicking the Three Dots icon in the top-right corner of your browser window. Then, select "Clear browsing data":

google chrome cache

Chrome will open a new tab with a popup window titled "Clear Browsing Data." Ensure that only the "Cached images and files" box is checked. You can choose to clear your browsing history or opt for a more thorough cleansing of the cache by including cookies and other site data in the cache clearing.

Screenshot 2024-05-17 085256-1

You can also adjust the time frame at the top. Select the "Time Range" field, then choose one of the options such as the last 24 hours, last 4 weeks, or the entire history.

Screenshot 2024-05-17 085100

Finally, click the "Clear data" button to clear your cache.

How to Clear Cache for Internet Explorer

To clear the browser cache for Microsoft Edge:

  1. Click on the three dots in the top-right corner of the browser window to open the menu.
  2. From the menu, select "Settings" to open the settings panel.edge 1
  3. Within the Settings panel, choose "Privacy, Search, and Services" to access your browsing data options.
  4. Under the "Clear Browsing Data" section, click on "Choose What to Clear" to specify what data you want to remove. 
  5. You can change the time frame at the top. Select the Time Range field, then choose one of the options like the last 24 hours, last 4 weeks, or the entire history.
  6. Make sure the box next to "Cached Images and Files" is checked.
  7. After selecting the data you want to clear, click on the "Clear Now" button to complete the process.

edge 3

How to Clear Cache in Firefox

  1. Open Firefox, select the button with three bars in the upper-right corner of the browser window, and select Settings from the resulting drop-down menu.
  2. Select the Privacy and Security tab located on the left side of the screen and head to the Cookies and Site Data section.
  3. Select Clear data. Ensure that the option for Cached Web Content is checked, and then select Clear.

You can also check the box next to Delete Cookies and Site Data when Firefox is closed to do so automatically when you close the browser.