Does rasa.io support merge fields?

We have several different merge fields that will dynamically autofill values in certain elements of your email. Merge fields are supported in custom subject lines, custom preview text as well as in the text/html boxes available in the templates. 

 

Below are the inputs for the available merge fields within each supported section:

*Please note that "TESTfirstname" will show as the first name in your TEST emails only

 

Custom Subject Line

Contact First Name: __FIRST_NAME__

Date: __DATE__ 

Newsletter Name: __COMMUNITY__

Personalized Article Title: __RECOMMENDED_TITLE__

Boosted Article Title: __TITLE__ 

 

Custom Preview Text

Contact First Name: __FIRST_NAME__

Date: __DATE__ 

Newsletter Name: __COMMUNITY__

Personalized Article Title: __RECOMMENDED_TITLE__

 

Text/Html Boxes

First Name: __FIRST_NAME__

Email: __EMAIL__

 

If the value of the merge field is empty (i.e. you do not have first name data for a contact), it will not show any text in that field. 

Example:

Custom Subject Line input: "Hi __FIRST_NAME__, here's your weekly newsletter."

For a contact with no first name in our system, it will show as: "Hi, here's your weekly newsletter."