General Data Protection Regulation (GDPR) is a comprehensive data privacy regulation that governs how organizations handle the personal data of individuals within the European Union (EU). Compliance with GDPR ensures that personal data is processed lawfully, transparently, and securely, while also respecting the rights of data subjects.
At rasa.io, we are committed to maintaining GDPR compliance in all aspects of our operations. This means that we adhere to the principles outlined in GDPR, including:
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Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently, ensuring that individuals understand how their data is being used and have control over its processing.
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Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it in a manner that is incompatible with those purposes.
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Data Minimization: We collect and process only the personal data that is necessary for the purposes for which it is being processed, ensuring that data is not excessive or irrelevant.
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Accuracy: We take reasonable steps to ensure that personal data is accurate, up-to-date, and relevant, and we rectify or erase inaccurate data without delay.
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Storage Limitation: We store personal data for no longer than is necessary for the purposes for which it is being processed, and we have processes in place for the secure deletion or anonymization of data when it is no longer needed.
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Integrity and Confidentiality: We implement appropriate technical and organizational measures to ensure the security of personal data, protecting it against unauthorized or unlawful processing and accidental loss, destruction, or damage.
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Accountability: We take responsibility for our compliance with GDPR and have policies, procedures, and documentation in place to demonstrate our adherence to its requirements.
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Retention of Data: We value your privacy and handle your personal data with care. Your personal data is retained only for as long as necessary for the purposes outlined in our Privacy Policy, which includes providing all contracted services. Additionally, we retain and use your personal data only to the extent required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data, which is data related to your use of our services, is generally retained for a shorter period, except when it's used to enhance security and improve functionality, or when we're legally obligated to retain it for longer periods.
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Access to Data: You have the right to access, update, or delete the information we hold about you. You can conveniently manage your personal data directly within your account settings section whenever possible. If you encounter any difficulties or require assistance with these actions, please don't hesitate to contact us. We're here to help you.
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Security of Data: We take the security of your data seriously. While we strive to utilize commercially acceptable means to protect your Personal Data, it's important to note that no method of transmission over the Internet or electronic storage is 100% secure. Despite our best efforts, we cannot guarantee absolute security. Rest assured, we continually review and update our security measures to safeguard your data to the best of our ability.
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Account Deletion: Your control over your personal data extends to the ability to request account deletion at any time. If you wish to stop the processing of your information for direct marketing purposes or have your account removed, please reach out to us at support@rasa.io or use the unsubscribe link provided in our marketing emails. Upon request, we will permanently delete your rasa.io account, along with all data you've produced while using our services, including the removal of account information and settings.
By choosing rasa.io for your email marketing and newsletter needs, you can trust that your data is handled with the utmost care and in compliance with GDPR. We are committed to protecting your privacy and ensuring the security of your personal data at all times. If you have any questions or concerns about GDPR compliance or how we handle your data, please don't hesitate to contact us.
For more detailed information, please refer to our comprehensive Privacy Policy, which can be found here.