Settings
Schedule
- How do I get my newsletter to send?
- ENTERPRISE: How do I set when my newsletter goes out?
- What is the "cutoff offset" under Schedules?
- How do I ensure I have time to review the articles in my content pool / the articles being considered for my next newsletter?
- ENTERPRISE: How do I stop my newsletter from sending out or skip a send out?
- ENTERPRISE: What happens when I add an additional "schedule"?
Content
- ENTERPRISE: What is lead text?
- ENTERPRISE: What is the difference between labeling a source as lead, preferred, regular or sponsored?
- ENTERPRISE: What do the symbols mean that are shown in the Type Column under Sources and under Posts?
- ENTERPRISE: What is the difference between labeling a source as an rss feed and a twitter feed?
- What if I see an article or post that I do not want to be considered or sent out to subscribers?
- ENTERPRISE: What is a whitelist tag on a source?
Promotions and Ads
- ENTERPRISE: What are the recommended dimensions for banner promotion images?
- ENTERPRISE: What are the recommended dimensions for square promotion images?
- ENTERPRISE: What does the rank indicate when setting up a Promotion or Lead Post?
- ENTERPRISE: Is there a way to see how my promotions will appear in my newsletter before it sends out?
- ENTERPRISE: How do I remove promotions from my newsletter?
- ENTERPRISE: What is ad integration?
Members/Subscribers
- ENTERPRISE: How do I subscribe people to my newsletter?
- ENTERPRISE: How do I unsubscribe people from my newsletter?
- ENTERPRISE: How do I export people who are subscribed?
- ENTERPRISE: How do I export people who have unsubscribed from my newsletter?
- ENTERPRISE: How do I view information about a specific subscriber’s newsletter engagement?
- ENTERPRISE: What is the difference between active and subscribed under Subscribers?
Analytics
- What is the difference between Total Open Count and Unique Open Count under Analytics→ Opens/Clicks?
- What is the difference between Total Click Count and Unique Click Count under Analytics→Opens/Clicks?
- ENTERPRISE: What does the % and % Recs column indicate on the sources page and the article page under Analytics?
- ENTERPRISE: What is the difference between source and publisher under the Sources section under Analytics?
- What are AI Knowledge Tiers?