How to upgrade

Want to add Sequences, Blasts, or move to a different plan? Here's how it works.

Adding Sequences or Blasts

Sequences and Blasts are available as upgrades to your existing rasa.io account.

To add them:

1. Reach out to support@rasa.io to learn more about upgrading
2. We'll discuss your use case and confirm pricing
3. Once approved, we'll enable the feature on your account

You'll see Sequences or Blasts appear in your Messaging area once enabled.

Plan tiers and contact counts

Your rasa.io plan tier is determined by contact count. As you add or remove contacts, the system automatically adjusts your tier:

• Adding contacts that cross a tier threshold — your plan upgrades automatically
• Removing contacts that bring you below a tier threshold — your plan downgrades automatically

You can see your current plan and contact count in Settings → Billing & Plan.

What's included at each tier

The specifics of what's included at each tier depend on your contract. For details, check your contract or reach out to support@rasa.io.

In general, higher tiers include:

• Higher contact limits
• More sources
• More users
• Additional message types (Sequences, Blasts)
• Premium features (Custom HTML templates, advanced analytics, etc.)

Updating your payment method

Go to Settings → Billing & Plan. In the Payment Method section, click Update to change your card on file.

You can also see your next billing date here.

Questions about billing

For specific billing questions — invoices, payment history, contract terms, etc. — reach out to support@rasa.io. We're happy to walk through anything related to your account.

What's next

• Sequences and Blasts overview
• Setting up your account