Understanding RSS feed requirements

rasa.io uses RSS feeds to automatically pull content for your newsletters. For a feed to work correctly, it needs to be properly formatted so rasa.io can read the article link, title, description, image, tags, and publication date.

What rasa.io needs from an RSS feed

A valid RSS feed for rasa.io should include:

• Article URL — the link to the full article
• Title — the article headline
• Description — a summary or excerpt
• Publication date — when the article was published
• Image — ideally included in the feed (articles without images may display with a placeholder)

Common RSS feed issues

• Feed URL is no longer valid — the publisher may have changed their feed URL. Try adding /feed, /rss, or /atom.xml to the site's root URL to find the new one.
• Feed hasn't published recently — rasa.io only pulls new content. If a source hasn't published in a while, nothing new will appear in your Content Pool.
• Feed is behind a firewall — if the content is behind authentication or a firewall, rasa.io won't be able to pull it. You may need to whitelist rasa.io's content pull IP addresses — see IP Addresses.
• Feed uses a non-standard format — some feeds use Atom or JSON Feed formats. rasa.io supports standard RSS 2.0 and Atom feeds.

Testing a feed

You can test any RSS feed by pasting the URL directly into your browser. If it shows an XML document with article entries, it's a valid feed. If you get an error or a blank page, the feed may be broken or require authentication.

If you're having trouble with a specific feed, contact support@rasa.io with the feed URL and we can help diagnose the issue.